Answer customers in seconds
Answer and resolve nearly all customer interactions with FLEET's one-click resolution design.
Transform every customer touchpoint into a competitive advantage
FLEET is the only all-in-one solution for ground transport providers.
The only unified platform for taxi and non-emergency medical transport providers that automates dispatch, payments, contract/account rides, vehicle leasing, finance and compliance to transform days of manual work into automated workflows.
Why FLEET?
Offer quality demand to drivers
FLEET automates dispatch with high completion rates using algorithms that offer work to drivers with minimal manual intervention.
Minimise regulatory burdens
Access the tools needed to adhere to complex regulations and audit enforcement of standards.
Manage cashflow
Have realtime visibility of how money moves into and out of your business.
DISPATCH
Don’t react, respond
FLEET provides flexible dispatch algorithms that can be tailored to meet the needs of any provider while minimising manual intervention.
CUSTOMER EXPERIENCE
Meet your customers where they are
FLEET provides a range of different self-service portals and mobile apps for travellers, drivers, vehicle owners and contract/account customers which provide real-time access to information and service requests.
With the ability to communicate through voice, SMS, chat, in-app, or on the web - delighting your customers has never been easier.
FINANCIALS
Control your cashflow
Track how money moves through your business in real-time, with the added confidence of FLEET’s automatic reconciliation and double-entry accounting capability.
Significantly reduce the risk of loss, fraud and human error at the source.
MARKETING & SALES
Take the wheel on incentives
Create and launch promotions in a single click, have referral rewards tracked and paid automatically, and enjoy implementing loyalty programs that actually work.
COMPLIANCE
Take the headache out of compliance
FLEET provides the tools to reduce the admin complications associated with compliance.
By maintaining automatic auditing for all regulatory functions, FLEET creates instant awareness when problems occur, and can even intervene for material breaches.
ANALYTICS
Stop moving data around
It’s 2025, you should not need a team to export, manipulate, and import data through a dozen systems before it's useful.
FLEET's unified platform makes it possible to provide real-time insights and actionable metrics that span every aspect of your business so you can focus on the things that really matter.
On-Demand Rides
Automatically match with the best drivers for any ride and from any booking channel (mobile app, IVR, web booking or call-in), then handle all passenger payments and driver payouts without any manual intervention.
CUSTOMER EXPERIENCE
Call Center
Service is simplified with instant caller recognition, and one-click system resolutions.
Contract Accounts
Meet the needs of your contract account customers with support for corporate hierarchies, cost centres and employee entitlements.
Vehicle Leasing
Eliminate leasing headaches with configurable plans that will automate every invoice, payment and reconciliation.
